Updated September 4, 2026. Changes apply prospectively.
1. Direct referrals only
Referral Rewards are limited to first-level, direct referrals. You do not earn rewards, commissions, or other compensation from customers referred by another participant, including customers referred by a company you previously referred. We Heart Paperwork does not maintain a downline or multi-tier referral compensation structure.
2. Qualifying referral
A qualifying referral must be a new We Heart Paperwork company account that claims a valid referral code within 24 hours after account creation, before its qualifying payment. Both companies must provide their USDOT numbers. One company identity cannot receive a second attribution through another login. Company ownership and eligibility are subject to verification.
3. One company, one referrer
Each referred company may be attributed to only one referring company. Once valid referral attribution has been established, it may not be transferred between referral codes except to correct a documented system or administrative error.
4. No self-referrals
A company may not refer itself, create duplicate accounts for referral credit, or use another controlled account to circumvent this rule.
5. Referral rate
Unless We Heart Paperwork publishes a different rate before a referral is established, that referral's rate is fixed at 10% of qualifying subscription fees actually received and retained by We Heart Paperwork from the directly referred company. Rewards are calculated in whole cents and rounded down when necessary.
6. Qualifying subscription fees
Qualifying fees are USD payments actually collected through Stripe for approved base-company and active-driver subscriptions, after discounts and taxes. Trial/free periods, customer credits, manually marked-paid invoices, unrelated purchases and fraudulent payments do not qualify. Driver changes affect the actual invoice, never an earlier reward. Refunds, post-payment credits and lost chargebacks reduce qualifying revenue. Payment-level reductions are allocated proportionately to qualifying fees, and the remaining reward is rounded down to whole cents. Open disputes hold the invoice reward for review. Mixed or unsupported payment arrangements require reconciliation before any reward is available.
7. No recruiting compensation
Referral Rewards compensate qualifying customer referrals. You are not paid merely for recruiting another participant into the Referral Rewards Program, and you receive no compensation from referrals made by companies you referred.
8. Continued eligibility
Attribution stays on record. A qualifying payment requires the referring account to be open, in good standing and subscribed (including an eligible trial), and the referred company to generate a qualifying subscription payment. Cancellation itself creates no reward or reversal; earned rewards remain subject to payment adjustments. Payments after participation ends do not qualify. Reactivation can resume eligibility under the original attribution and locked rate. If payment-time eligibility cannot be established automatically, the reward is held for documented review.
9. Tracking and payout administration
A qualifying reward has a 30-day hold measured from the invoice payment time. After maturity processing and resolution of any review holds, it becomes available. Once payout processing is activated, administrators can reserve available USD balances of at least $25 after offsets, verify company ownership and payment/tax information, and issue a manual transfer. Smaller balances roll forward. There is no automatic monthly transfer or guaranteed payment date. Reserved funds cannot be included in another payout. The ledger records transfer confirmation; preparing a payout does not itself send money. Activation status and balances are shown in account settings.
10. Refunds, disputes, fraud, and errors
Refunded, credited, disputed, fraudulent, duplicate, erroneous or otherwise invalid payments can reduce rewards. Adjustments remain in the accounting history. A reversal after a payout leaves an overpayment balance that offsets future available earnings; the past transfer remains recorded. A won dispute can restore the qualifying reward after other holds are resolved. Attempts to manipulate the program may result in removal from Referral Rewards.
11. Marketing disclosure
If you publicly recommend or endorse We Heart Paperwork using your referral code or link, clearly disclose that you may receive a referral reward if someone signs up through your referral.
12. No ownership or investment interest
Referral Rewards are compensation for qualifying customer referrals. They are not stock, equity, ownership, dividends, securities, voting rights, or an investment in We Heart Paperwork. Participation does not create an ownership interest in the company.
13. Taxes and payment information
Participants are responsible for providing accurate payment and tax information when required and for taxes that may apply to Referral Rewards they receive.
14. Program changes
We Heart Paperwork may modify or discontinue the program prospectively. A prospective change will not retroactively erase a valid reward already earned from a qualifying payment, except where correction is required because of a refund, chargeback, fraud, error, or violation of these terms.
15. Account deletion and record retention
Deleting a referring account deactivates its referral code and ends future participation. Referral codes are not reused. Deleting either account does not erase attribution, reward, adjustment, payout, fraud-prevention, tax, or audit records that We Heart Paperwork must retain for legitimate business or legal purposes. Nonessential personal information may be removed or minimized separately.
These rules describe the We Heart Paperwork Referral Rewards Program. They do not provide legal or tax advice. Program administration may require additional identity, payment, or tax verification before funds can be issued.